The Care Team is comprised of the Care Navigator and the Care Support Committee, working together closely. The Care Team is available to discuss concerns related to aging in your home and end of life issues. Meanwhile, the Committee is available during a complex health situation to assess needs, help coordinate VV services, and offer relevant community service referrals. Generally, the Care Team visits members in their home. 

Examples of times when the Care Team might be helpful: dealing with a health setback, preparing for hospitalization and recuperation, dealing with short-term illnesses, confronting mortality, and/or need for help in accessing both VV and community services.

The Care Navigator reaches out to members to arrange a home visit before problems arise so as to get to know members, including their wishes, their challenges and their questions.

The services of the any part of the Care Team are available by calling the Care Navigator at 540.209.6484 ext 3.

This is a program that pairs Valley Village members who make brief daily contacts with each other in order to facilitate help in the event of an emergency. It is a program especially helpful for single-person households or in situations where a spouse is unable to seek help in an emergency. Once you submit this form, you will be contacted within a week regarding a daily check-in partner.

Daily Check-in Sign-up Form

The purpose of Just One Call is to provide occasional assistance to Valley Village members who are not able to manage certain tasks well on their own. Volunteers provide transportation or home-based services to members.

Please provide at least 48 hours notice to schedule a volunteer service.

Paid vendor referral may be suggested when appropriate.

In an emergency, always call 911.  

Just One Call Details

These service providers have been recommended by Valley Village members. Included are people and companies who work in the home health, home repair, financial and legal fields. All providers have been contacted and consent to inclusion in this list. Valley Village is in no way responsible for the outcome of the work of any person or company in the list. Before signing a contract with a service provider, we recommend that you check references and/or checking with organizations such as the Better Business Bureau of Western VA [(540) 342-3455]. You are invited to give feedback positive or negative to the Service Provider Coordinator.

Service Providers list and search is only accessible if you are a member and login with your password.

Service Providers List by Service

Service Provider Search